Cookies Policy | Joka Casino

What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, improve the user experience and provide information about how the website is used.

Some cookies are placed directly by Joka Casino, while others may be placed by service providers that support website functions, security, analytics, advertising or other online services. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary according to its purpose and technical settings.

We may also use technologies that perform functions similar to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and these similar technologies collectively as cookies.

How Joka Casino uses cookies

Joka Casino may use cookies for several purposes. The cookies used on a particular page or service may depend on the features available, your device, your browser settings and the choices you make through the cookie preference tool.

Strictly necessary cookies

These cookies are required for essential website and account functions. They may support navigation, secure sign-in, session management, account protection, responsible gaming controls, fraud prevention and the operation of gaming services. Without these cookies, parts of the website may not work properly. Because they are necessary for core functions, they may not be disabled through some preference tools, although you can usually control or delete them through your browser.

Functional cookies

Functional cookies help remember choices and settings so that the website can provide a more convenient experience. For example, they may remember language or display preferences, help maintain a selected session or support features that you have requested. If you reject these cookies, some preferences may not be saved and certain features may be less convenient to use.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, such as which pages are visited, how users move through the site and whether pages or features are working as intended. The information may be used to monitor performance, identify technical issues, improve content and make the website easier to use. Where appropriate, analytics information is assessed in an aggregated or de-identified form.

Security and fraud prevention cookies

Security-related cookies and similar technologies may help detect unusual activity, protect accounts, support identity and access controls, prevent misuse and assist with the investigation of suspected fraud or other prohibited activity. These technologies are important to the safety and integrity of the website and online gambling services.

Marketing and advertising cookies

Subject to applicable law and your choices, marketing cookies may be used to understand interactions with promotional content, measure campaigns or help deliver advertising that is more relevant to your interests. These cookies may allow information about your browsing activity to be linked with information collected through other online channels. You can refuse or withdraw consent for non-essential marketing cookies where the relevant controls are available.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept all cookies, reject non-essential cookies or choose categories individually. Your available choices may depend on the website features, your location, the device you use and applicable legal requirements.

You can usually change your preferences later by using the cookie settings link or preference control made available on the website. If a settings link is not visible, you can also manage cookies through your browser or device settings. Information about managing cookies is generally available in the help or privacy section of your browser.

Blocking all cookies may affect sign-in, account access, gaming functions, security checks and other parts of the website.
Deleting cookies may remove saved preferences and may require you to make your choices again.
Cookie controls usually apply only to the browser or device on which they are set.
Changing browser settings does not always remove cookies that have already been stored; you may need to delete existing cookies separately.
Some third-party services may provide their own controls for managing cookies or similar technologies.

If you use different browsers or devices, you may need to set your preferences separately on each one. Disabling a cookie does not necessarily delete information that was collected before the cookie was disabled. That information may continue to be handled in accordance with our Privacy Policy and applicable legal obligations.

Joka Casino does not treat a browser's general do-not-track signal as a guarantee that all tracking technologies will be disabled. We will consider available browser signals and preference mechanisms where required or reasonably practicable.

Privacy, third parties and policy updates

Cookies may collect information such as an internet protocol address, device type, browser type, operating system, approximate location, pages viewed, links followed, session information and interactions with the website. Depending on the technology and the way it is used, this information may be associated with an account or another identifier. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We may use third-party providers for functions such as website hosting, security, analytics, customer support, payments, fraud monitoring, communications or marketing. These providers may use cookies or similar technologies to provide services to us or to you. Third parties may change their technologies, purposes or privacy practices, so you should review their applicable information when relevant.

Cookies may involve the handling or transfer of information outside Australia, depending on the providers and services used. Any handling of personal information will be subject to applicable privacy obligations and the safeguards described in our Privacy Policy.

We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal requirements or cookie practices. When we make a material change, we may provide notice through the website or another appropriate channel. The updated policy will apply from the date stated in the revised version.

Contact and further information

If you have questions about this Cookies Policy, your privacy choices or the use of cookies on the website, please use the contact or support options made available through Joka Casino. Do not send sensitive account, identity or payment information through an unsecured channel unless requested through an appropriate support process.

By continuing to use the website after reviewing the available cookie notice and settings, you acknowledge that cookies may be used as described in this policy. Where consent is required for non-essential cookies, we will seek consent through the relevant preference mechanism.